General Questions

For payments in EUR, GBP or USD we accept:
Visa, MasterCard, American Express, Delta, Visa Electron, PayPal, Apple Pay, Alipay (only available to Mainland China, Taiwan, Hong Kong Region and Macau Region) UnionPay (only available to Mainland China, Taiwan, Hong Kong Region and Macau Region) JCB (only available to Japan) iDEAL (only available to The Netherlands) Sofortbanking (only available to Germany, Austria, Switzerland and Belgium). You can also request for payment in the other available currencies (AUD, BGN, CAD, CZK, DKK, HKD, HUF, JPY, PLN, PHP, RUB, SEK, SGD, THB). Get in contact with us and we’ll arrange to send you a PayPal Invoice in order to pay in your preferable currency. Please note: We accept cash on delivery as payment only for shipments to Greece or Bulgaria.

Yes! We offer many discount offers throughout the year. Keep an eye on our website to get the discount on your desired products.

Sure, you will be welcome to request your refund within 14 days of purchasing any product.

We keep your personal data private and confidential and only give it out with your consent or if legally permitted to. For further details, please see our Privacy Policy. Your payments get processed through the secure myPOS or PayPal checkout
gateway and no data is stored in our side.

As your purchase will be prepared quickly for dispatch, please contact our Customer Service as soon as possible to cancel or make changes to an order. Unfortunately, once the order has been processed, we are unable to cancel it or to add any items, but we welcome you to place a new order for any additional pieces. Further information on cancelling an order can be found in our Return & Refunds Policy.